I J Golding

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Keep up to date with Ian Golding's latest news, articles and leadership thoughts as a customer experience consultant | About Vicki Gray 2017-05-09T19:52:00+01:00 Customer Experience Consultancy Founded in 2012, Customer Experience Consultancy has worked with, guided, mentored and inspired, organisations and customer experience practitioners in over 35 countries worldwide. Underpinned by our belief in ‘doing what is right for our clients, their people and their customers’, we operate as specialists in ‘operationalising the customer experience’ – turning talk into demonstrable action. As founder members of the Customer Experience Professionals Association (CXPA) and the first to be authorised to teach the Certified Customer Experience Professional (CCXP) accreditation, we have experience deploying and managing | About Ian Golding Vicki Gray 2017-05-09T19:50:40+01:00 About Ian Our founder, Ian Golding, is a Certified Customer Experience Professional and Customer Experience Specialist. A c

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